Privacy policy

Privacy Policy for KidoodleArt by UltraPRINT (Aust) Pty Ltd

Effective Date: 17 February 2025

At UltraPRINT (Aust) Pty Ltd, we are committed to protecting your personal data and respecting your privacy. This privacy policy explains how we collect, use, store, and safeguard your information, in accordance with the General Data Protection Regulation (GDPR).

  1. Data Collection

We collect personal data when you interact with us, such as through account registration or contact forms. The types of personal data we may collect include:

  • Name
  • Email Address
  • Shipping Address
  1. How We Use Your Data

We use your personal data for the following purposes:

  • To process and fulfil your orders.
  • To provide customer support.
  • To send occasional marketing emails (where you have opted in).

The legal basis for processing your data is based on:

  • Contractual necessity (for order processing).
  • Legitimate interests (to improve customer service).
  • Consent (for marketing emails, with the option to withdraw at any time).
  • Legal obligations (to comply with tax and accounting requirements).
  1. Data Storage and Security

We retain your personal data for 5 years, as required by law. After this period, your data will be securely deleted or anonymised. We implement reasonable technical and organisational measures to protect your personal data from unauthorised access, alteration, or destruction.

  1. Third-party Sharing

We may share your personal data with trusted third parties to facilitate services like order fulfilment, payment processing, and delivery. We do not share your personal data with third parties for marketing purposes.

If your data is transferred outside of the European Union, we ensure that adequate safeguards are in place to protect it.

  1. Your Data Rights

Under the GDPR, you have the following rights concerning your personal data:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request that we correct any inaccurate or incomplete data.
  • Right to Erasure: You can request that we delete your personal data.
  • Right to Restriction of Processing: You can ask us to restrict how we use your data.
  • Right to Data Portability: You can request your personal data in a machine-readable format.
  • Right to Object: You can object to processing of your data, particularly for marketing purposes.

To exercise these rights, please contact me at ultraprintaust@gmail.com.

  1. Consent

By using our website or services, you consent to the collection and use of your personal data as outlined in this policy. You can withdraw your consent at any time, particularly regarding marketing emails, by clicking the “unsubscribe” link or contacting us directly.

  1. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings. For more details on the cookies we use, please refer to our Cookie Policy.

  1. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, with an updated effective date. Please review this policy regularly to stay informed about how we are protecting your data.

  1. Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

UltraPRINT (Aust) Pty Ltd
46 Orinda Avenue,
North Gosford NSW 2250,
Australia

Email: ultraprintaust@gmail.com

Or through our contact form on our website.

Thank you for choosing KidoodleArt! We appreciate your business and are committed to providing you with a positive experience.